Mack was very prompt to the job. He listened to what I wanted done and did a fantastic job. Some of the areas were very dirty and or had heavy mildew. He explained what he was going to do on each area. He power washed the house gutters and down spouts, a small, but very mildewed concrete retaining wall, upper desk and pvc railings including stairs, concrete pool desk and pvc fencing and a concrete patio under the upper deck.